Gori de Muro has obtained the SGS ISO 9001:2015 Certificate
After all the hard work always comes the reward and for us it is an enormous satisfaction to have been able to achieve the SGS ISO 9001:2015 Certificate.
But do you know what this certificate means?
ISO 9001: 2015 certification is an integral part of an organisation’s efforts towards the wider goal of sustainable development. The adoption of a quality management system is a strategic decision for an organization to continuously improve its overall performance.
WHAT IS AN ISO 9001: 2015 QUALITY MANAGEMENT SYSTEM?
By supporting the objectives and goals of an organisation, a quality management system (QMS) documents the processes, procedures and responsibilities for achieving quality policies and objectives. Based on seven quality management principles, ISO 9001: 2015 certification defines how an organisation operates to meet the requirements of its customers and stakeholders:
- Focus on the client
- People’s commitment
- Process-based approach
- Evidence-based decision-making
- Relationship management
WHAT ARE THE BENEFITS OF ISO 9001: 2015 CERTIFICATION?
ISO 9001 certification will help your organisation to develop and improve performance and to demonstrate high levels of service quality when bidding for contracts.
The implementation of a QMS helps an organisation to effectively identify customers and stakeholders (those affected by its activity, but not necessarily the customers). This external approach enables an organisation to better meet the needs of these two groups, improve processes, policies and allocation of responsibilities to enhance customer satisfaction.
WHAT IS THE DIFFERENCE TO ISO 9001: 2015 DE 2008 ?
- Identify external and internal problems. The new ISO 9001 standard now requires organisations to identify all problems within and outside the organisation that are relevant to their context and that can help achieve the expected results of their management system.
- Greater emphasis on leadership than on management ISO 9001: 2015 certification requires management to have direct involvement and ownership of the process and to ensure that the QMS is achieving the expected results and driving continuous improvement within the organisation.
- Focus on organizational planning. This is a new requirement that forces organizations to identify those risks and opportunities that have the potential to affect (negatively or positively) the operation and performance of their QMS.
- Evaluation of resources. Organisations must take into account the necessary resources and internal and external capacities to implement, maintain and improve their QMS.
- Open communication with customers. There is now a requirement that these processes should include, where relevant, communication with customers regarding the handling or treatment of customer property and specific requirements for contingency actions.
- Identify the ‘what’ ‘how’ and ‘when’ of monitoring and measurement. ISO 9001: 2015 certification now requires organisations to monitor information relating to the extent to which their needs and expectations have been met.
- Improvement. An additional requirement for organisations is to address the ‘consequences’ of non-conformities, which is the recognition that not all their processes and/or activities will represent the same level of risk in terms of the organisation’s ability to meet its objectives.
IMPLEMENTING AN ISO 9001: 2015 QUALITY MANAGEMENT SYSTEM WILL ENABLE YOUR ORGANISATION
- Operate more efficiently
- Comply with legal and regulatory requirements
- Reaching new markets
- Identifying and addressing risks